About Us

Shoes By Vidal starts with a simple test: would you still choose this pair at the end of a long day?

We select shoes with that question in mind. That means cushioned footbeds, supportive shapes, flexible materials and toe boxes that give your feet room. It also means styles that work with the clothes you already own, rather than demanding an occasion or a whole new wardrobe.

Some pairs are made for walking, travel and long hours on your feet. Others bring the same practical thinking to leather sneakers, loafers, boots, sandals and heels. Our women's collection is the broader of the two, supported by a focused men's range of everyday staples.

We do not believe comfort shoes need to look clinical. We also do not think an attractive shoe deserves a free pass on how it feels.

Vidal is the name on the box, not a story about a workshop that never existed. What matters is the product in front of you: clear descriptions, useful fit information and photography that helps you make a considered choice.

Each style has one straightforward price. Our job is to offer shoes that earn their place by becoming the pair you reach for again tomorrow.

Company details

Company name:
SB-Collective LLC, trading as Shoes By Vidal

Business address:
1007 N Orange St. 4th Floor, Suite 5444, Wilmington, DE 19801, New Castle County, United States

Contact email address:
support@shoesbyvidal.com

Customer service hours:
Monday to Friday: 9:00 AM to 6:00 PM. Saturday and Sunday: 10:00 AM to 3:00 PM. All times are Eastern Time.

Average response time:
Within 24 hours on business days.